BION Breeding program Terms and Conditions of Delivery
Terms and Conditions of Delivery
All international shipments are sent by air.
Our carriers are Turkish Airways, British Airways, Lufthansa, SWISS, Ukraine International Airlines, etc.
We offer a reliable and convenient route as well as affordable airfreight charges.
Shipping costs & additional fees are the customers’ responsibility.
All orders from new customers must be paid in full prior to shipment.
We require a 25% deposit to keep animals while CITES paperwork and other exportation documents are processed. We reserve your animals in our facilities no more than 45 days upon receiving the deposit and after that we will place them for sale again. The final payment should be made upon our request directly before shipping. Payment and deposits are non-refundable except the inability to fulfill orders on our part.
Payment methods: wires transfers.
Please contact us at firstname.lastname@example.org for details.
Please fill out an application form of payment carefully. All charges of money/bank transfer are on behalf of senders.
All shipments are accompanied with proper paperwork and comply with IATA regulations pertinent to the transportation of live animals.
Export documents include: CITES permit (if necessary), standard international veterinary certificate, salmonella test (upon request), and packing list. Arranging export CITES permit takes about 10-20 days. If you have special paperwork requirements in your country – please take care of it in advance.
All animals are guaranteed to be healthy, well-fed and sexed (if agreed).
Before being shipped, all wild-caught species undergo mandatory quarantine. We have skilled staff in our laboratory and provide qualified care for our animals. We use special packing, including for the winter season. We expect you to provide the same proper care on your part upon arrival to avoid any problems.
All claims are acceptable within 48 hours upon arrival.
Alive arrivals are guaranteed, except for the shipments that are delayed or mishandled by a carrier. In case of any problem or DOA (confirmed by a color picture sent by e-mail), please do not hesitate to contact us by phone +38044-486-47-81 or e-mail email@example.com immediately. We provide credit or replacement of animals at the next shipment. References concerning our service and reputation could be provided in case of placing an order.
INFORMATION FOR WHOLESALERS
All prices - F.O.B. KYIV, BORISPOL INTERNATIONAL AIRPORT, UKRAINE.
We have a minimum cost for an international order including CITES permits and packing charges.
NOTE: We request a prepayment (25% of total cost) for species reservation before arranging CITES permits to make sure customer’s intentions are serious.
Regular customers have advantages. We need 7-14 days to arrange CITES permits.
References from our customers worldwide are available upon request in case of placing an order.
WE GUARANTEE ALIVE ARRIVAL, EXCEPT FOR THE SHIPMENTS THAT ARE DELAYED OR MISHANDLED BY A CARRIER.
FOR CUSTOMERS IN THE U.S.
We offer valuable (including rare ones) and popular reptile species directly from the U.S.A. via BION’s official representative in Miami, FL.
We collect multiple orders (for pet shops, retailers, collectors &breeders) to send all animals in one shipment by official cargo from Kyiv, Ukraine to Miami, U.S.A. with export CITES permits, veterinary certificates and all necessary official documentation.
No minimum order! If you need just one lizard or a few pairs you are welcome!
No additional cost! (Shipping via FedEx ($70-$90))
ALL ORDERS WITH 100% prepayment and advanced reservation only.
NOTE: SOME SPECIES ARE IN a VERY LIMITED QUANTITY!
(We don’t send orders to wholesalers in this way!)
Please ask for details by e-mail: firstname.lastname@example.org
Please check REFERENCES
Plus any NON CITES species from our STOCK LIST.
FOR CUSTOMERS IN THE EU
We offer valuable (including rare ones) and popular reptile species via our partner and broker Mr. Sander Bowman, Dutch Dragon Import, Netherlands.
All shipping costs (CITES permit, transport box, airfreight charges) from Kyiv, Ukraine to Amsterdam, Netherlands are already included in the price.
You can pick up your order directly in fair Hamm, Houten, etc (FREE DELIVERY) or to get it with Next Day Courier Delivery service (for France, Germany, the UK, Austria, and other countries by request) - delivery cost 85-115 EUR.
All CITES animals are covered by import CITES permits approved by CITES Authority of the Netherlands!
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Please ask details by e-mail: email@example.com